Case Study: Healthcare provider fills jobs faster with referrals

The Problem:

The Stepping Stones Group is a healthcare provider to a variety of public school districts and private learning centers. They were interested in finding new ways to fill more jobs faster with employees while streamlining the day to day management of their referral program. Their applicant tracking system was unable to support referrals, social sharing, tracking, or engagement campaigns. Candidates self-reported often providing inaccurate or inconsistent data which created additional manual processes burdening the marketing, recruiting and human resources department.

Referrals went into a black hole because there was no centralized place to submit and track referrals. Additionally, The Stepping Stones Group offered different rewards to different employees without any centralized management or controls on referral bonuses.

The Solution:

The Stepping Stones Group partnered with EmployUs to invite over 50,000 people they have worked with to refer candidates for their over 1,000 job opens. In order to launch a centralized employee referral program, EmployUs integrated with their applicant tracking system (ATS), human resource information system (HRIS), and their candidate relationship management system (CRM). During an eight-week implementation, EmployUs provided a seamless experience for the IT, HR, and recruiting teams at The Stepping Stones Group.

Using EmployUs, Stepping Stones was able to send targeted email and text outreach to their current and former employees in addition to their wider network to promote their referral program. Once referrals were hired, EmployUs streamlined their rewards fulfillment process, saving the company several hundred hours of administrative, error prone manual labor.